Telephone Surveys:

1,000 respondents to gain perspectives and satisfaction rating on a municipality's web presence.

500 household respondents on behalf of a community association to examine current recreation and leisure activities, the location of these activities, and expectations for future demand of recreation and leisure activities.

1,800 respondents to examine training delivery options. 

500 low income households to examine travel patterns and interest in a travel subsidy program.

1,000 respondents to assess satisfaction with emergency services.

400 respondents regarding planning and development of a park.

800 respondents to determine interest in e-books.

800 respondents to determine use of an organization's e-services.

400 respondents regarding program registration procedures.

500 respondents to assess community interest and demand for a festival.  The results were used to assess future funding policies for the festival.

300 respondents to assess products and resources of a national television station.

1,000 respondents to examine satisfaction with waste management services of a municipality.

Internet Surveys:

250 partners and stakeholders of a government department to measure their perceptions of the department's performance.

         350 respondents of a post-secondary institution to examine perspectives for skill competencies of program leaders. 

Mail Surveys:

Approximately 700 respondents regarding changes to provincial training regulations. 

1,500 residents to examine facility,  service and program needs for a Parks and Recreation department to implement a regional service strategy.

Members of the nursing association were surveyed by mail to determine interest in a masters education program.  A 98% response rate was achieved in the survey. 

Focus Group Interviews:

General citizens regarding web pages of a municipal government department. 

An organization's customers were interviewed through focus groups concerning publications, products and services and web site services.

Focus group interviews were conducted with stakeholders of the tourism industry to develop community tourism marketing plans. 

In the initial stages of a municipality's organizational review, HarGroup was engaged to conduct 16 focus groups to explore issues that may be further examined throughout the review process. 

Two focus groups were conducted for a northern Alberta college.

Focus groups were conducted on site at a provincial park in northern Alberta.

Staff were interviewed through focus groups regarding the organization's intranet.

Executive Interviews:

Through an extensive program of executive interviews with venture capital organizations, economic development agencies and government agencies, HarGroup provided recommendations for strategies to strengthen promotional initiatives designed to attract foreign investment to Western Canada. All western provinces were involved in this ground-breaking work which continues to be an impetus for inter-government and joint public-private investment strategies.